DIGITAL ASSISTANT PRO PRIVACY POLICY

DIGITAL ASSISTANT PRO ("the App”) provides digital order fulfillment and customer review management services ("the Service") to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

PERSONAL INFORMATION THE APP COLLECTS

When you install and use the App, we are automatically able to access certain types of information from your Shopify account:

  • Products, Variants and Collection data.
  • Order and Customer data.
  • Order Transactions and Fulfillments data.
  • Product inventory details.
  • Order Fraud analysis details.
  • Shopify subscription charges
  • Billing information

Additionally, we collect the following types of personal information from your Customers once they complete transactions with you:
Email, Name, Order number, Order Item information.

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Cookies are required to use the Service of the App. We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to the App Site after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Communicate with your Customers on behalf of you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION

We do not share your Personal Information with any third parties. We just collect your personal information to enhance the services, communicate with merchants and help your store to operate effectively.

We will provide services for merchants or customers in Europe. If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

For users outside United States, please note that any data or PII you enter into the Services or Site will be transferred out of your country and into United States. You consent to such transfer through your use of the Services and Site. You also warrant that you have the right to transfer such information outside your country and into United States.

When you place an order through the Site, we will maintain your Order Information unless and until you ask us to delete this information.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

RETAINING YOUR PERSONAL INFORMATION

Data storage - The App uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the App. Although the App owns the code, databases, and all rights to the App, you retain all rights to your data.

Data Retention - When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Furthermore, whenever you uninstall the app from the Shopify administration dashboard, we will delete the Products and Orders that are associated with the store in addition to the Licenses and Files that are managed for the store on the App.

Changes - We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@digitalassistantpro.com or by mail using the details provided below:

Digital Assistant Pro
[Re: Privacy Compliance Officer]
330 Rayford Rd Spring Texas US 77386.

Need more clarification on any of above listed information? Please contact us.